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What areas do you serve?We proudly serve the Greater Toronto Area (GTA) and surrounding regions. Also, we're happy to discuss events which are located outside our typical service area.
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How do I book?Visit our website and complete the online inquiry form. It allows you to share details about your event, preferred date, location, and vision.
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Do you accept last minute request/booking?Yes, we consider last-minute requests! However, our availability for specific setups and decorations varies depending on the date and complexity. Feel free to contact us with your details, and we'll confirm if we can accommodate your request.
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Do you have a minimum order amount?Yes, we require a minimum order value of $300.
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How much do your decorations cost?The cost of your decorations is tailored to your specific needs. We consider several factors to ensure a fair and transparent price: Design complexity: Simple designs are generally more affordable compared to intricate or elaborate arrangements. Size and Volume: Larger installations, like arches or backdrops, require more materials and time, influencing the overall cost. Details and features: Special elements, like balloon mosaics or sculptures, will factor into the final price. Installation Time: The time required to assemble and set up your decor plays a role in the overall cost. Delivery Location: Delivery fees are added to ensure your decorations arrive safely and efficiently at your event location.
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What is your deposit fee?To secure your booking and ensure the availability of materials, we require a 50% deposit at the time of confirmation. This deposit will be deducted from your final event balance. We will happily collect remaining balance upon arrival for setup.
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How long does installation take?Installation time depends on the size and complexity of your chosen design. To minimize onsite setup time, we arrive with most balloons pre-inflated. Here's a general guideline: Simple designs: 30 minutes to 1 hour Medium-sized designs: 1-2 hours Large or complex designs: 2+ hours
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What payment methods do you accept?Currently, we accept payments through E-transfer and Cash.
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What is your cancellation policy?Deposits are non-refundable if cancelled within 2 weeks of the event day. As we have held your date and turned down other events to do so. However it is reimbursed in the form of credit towards any future events.
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